Question 1

What is a truck dispatch service?

Accepted Answer

A dispatch service handles the day-to-day work of finding, negotiating and booking freight for a motor carrier. VoyLogic LLC searches load boards and broker networks, negotiates rates, sets up broker paperwork and coordinates pickup and delivery details so your drivers can focus on driving.

Question 2

Do I need my own MC number and authority?

Accepted Answer

Yes. VoyLogic works with carriers that hold their own operating authority, MC number and active insurance. We dispatch under your authority — we are not a broker and we do not lease your trucks.

Question 3

How much does dispatching cost?

Accepted Answer

Pricing is a straightforward percentage of the load: 7% for a single truck, 6% for 2-3 trucks and 5% for fleets of 3 or more. There is no setup fee and no hidden charges. Full details are on the Pricing page.

Question 4

Is there a long-term contract?

Accepted Answer

No long-term lock-in. Our dispatch agreement is flexible, and carriers stay because the service works, not because they are trapped in a contract.

Question 5

What equipment types do you dispatch?

Accepted Answer

Dry vans, reefers, flatbeds, step decks, hotshots, box trucks, power only and tankers. See the Equipment page for how we handle each trailer type.

Question 6

How quickly can I get started?

Accepted Answer

Most carriers are set up within one to two business days. We collect your carrier packet, insurance certificate and authority documents, complete broker setups and start matching loads to your lanes.

Question 7

Can I choose my own lanes and home time?

Accepted Answer

Absolutely. We build your dispatch profile around your preferred lanes, operating radius and home-time schedule, and we run every load by you before booking.

Question 8

Do you handle paperwork and broker communication?

Accepted Answer

Yes. We manage rate confirmations, broker setup packets and document organization, and we handle broker calls, check calls and coordination so your drivers are not stuck on the phone.

Question 9

Do you offer support outside business hours?

Accepted Answer

Yes. Dispatch support is available 24/7, including weekends and holidays, because breakdowns and detention do not keep office hours.

Question 10

Do you guarantee a certain amount of revenue or loads?

Accepted Answer

No. Freight markets move, and we will not promise guaranteed loads, rates or income. What we commit to is professional load searching, honest rate negotiation and consistent communication on every load.

Straight answers about working with VoyLogic

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